Your brand is your customer’s reaction to your emails
Your brand isn’t your logo. It’s not your font, your color scheme, or the clever subject line you wrote last week.
I’m a convert to the church of async voice
Riff helped me have critical conversations personally during my morning and evening commutes.
Drip drip drip
I haven't been at Inbox 0 since 1999, but I open every envelope that hits my mailbox.
Don’t ask ‘Why?’
Instead, I try to ask ‘What’ and ‘How’ and ‘Tell me about’ questions if I want to learn more.
Crypto has a communication problem
Crypto has a communication problem as it relates to simple, effective communication absent abbreviations and jargon.
Notes
📕 Highlights and thoughts from articles and books.
✏️ Thoughts, maxims, and others’ insights.
🎙 Interesting moments from (mostly) business, startups, and technology podcasts.